產品保修條款:

  • 任何由於產品安全或者是發光字本身結構引起的缺陷我司對其承保18個月。任何由於發光字外觀、包括LED在內的電氣系統引起的缺陷,我司對此承保18個月。
  • 我司所提供的保修只適用於那些按照我們正確的安裝程式安裝的產品。如果產品是室內使用的話,請僅在室內使用。一旦這些僅供室內使用的產品在其他環境下或者在不恰當的表面外觀上使用,那麼這些保修條款將不再適用。所以請仔細閱讀使用說明書並確保已清楚瞭解安裝指南。保已清楚瞭解安裝指南。
  • 一旦安裝過程中出現意外損壞或是產品在安裝後再次移動,這些情況均不在我們保修的範圍內。
  • 我司並不對包括故意破壞、使用不當或遭受化學品損害而引起的意外或故意損壞行為承保。
  • 自然災害,比如火災、火山爆發、颱風和酸雨等也不在我司的承保範圍內。
  • 我司也不對設計不當的產品提供保修。如存在安全或設計問題,我司將會告知貴公司及時改動。如果貴公司沒有做出改動,我們也不對其保修。
  • 如需維修,請務必提供產品的發票和能夠指明產品存在缺陷的圖片。在某些情況下,我司還要求把存在缺陷的產品寄回給我們。
  • 除以上所列之外,在每件產品和操作說明書中都附有保修條款。
  • 如果此產品由於戶外使用而導致黃銅,紅銅生蚺庣q鍍變色,則不屬我司的保修範圍內。
  • 請勿將發光字直接連到交流電源上。
  • 全部的接線和安裝都必須根據安裝指南上的說明來進行。
  • 從發光字里拉電線可能會損壞到電線的標誌招牌。請謹慎對待接線和安裝流程。發光字的工作溫度應在-20°C到60°C之間。
  • 切勿在高溫或濕度大的地方(如桑拿房、浴室等)使用此產品。
  • 交直流電源的輸出電壓已調至適當和最佳電壓的狀態。因此,請勿觸動輸出分壓器。改變此設置可能會導致此產品發生故障,這樣也不在保修範圍內。
  • 請將交直流電源安裝在方便維修的地方。當安裝產品或在維修電氣設備時,請務必根據當地有關的法律法規和安全技術規程進行。
  • 在正常運行的情況下,供電設備的溫度可能會變高。請把供電設備安裝在通風良好的地方,以便能更好地防止溫度過高和火災的發生。安裝時請勿在陽光直射的環境下進行,並確保遠離熱源,比如加熱器。
  • 供電設備中沒有用戶可以自行維修的零部件。因此請勿自行拆卸供電設備,以免發生火災或者帶來人身傷害。
  • 根據安裝環境的不同,保修期也不同。如需更多的資訊,請聯繫我們。
  • 直流電源供電器是在額定的濕度下使用的。如用於戶外,請在其外觀加上防水層。
  • 如果貴公司使用的是非本公司提供之開關電源及配件,可能會導致此產品發生故障,那?這些也不在保修範圍內。
  • 為我司更好地履行保修義務,請貴公司在發現產品有瑕疵時能夠即時退返本公司。
  • 明緯(MEAN WELL)公司的產品也有自己的質量保證書。
  • 清洗招牌只能使用清水輕力清洗,嚴禁使用任何化工類清潔劑清洗。

Products Warranty Terms:

  • Any defects caused by product safety or by the construction of lit signs will be warranted for 18 months. Any defects caused by lit sign appearance and LED electrical system itself will be warranted for 18months.
  • Warranty terms are only applied on those products installed properly according to our correct installation procedures. Products designed for indoor could only be installed indoor. Should products only used indoor be installed in other environment or on inappropriate facade, warranty terms will no longer be applied. Please read the instruction manual carefully and make sure you understand the installation guide.
  • Should there is any accidental damage during installation or move many a time after installation, warranty terms will be not applied on these circumstances.
  • Warranty will not be provided for those accidents caused by intentional damages, inappropriate use or chemical damages.
  • Natural disasters such as fire, volcanoes, typhoons, acid rain, etc will not be covered under warranty.
  • Products with inappropriate design will not be warranted. Should there be safety or design problems, rectification notice will be made to you, but should no rectification be taken by you, warranty terms will not be applied.
  • Should maintenance be needed, please provide invoices and pictures that clearly show the product defects. In some extent, defective products might be required to send to us.
  • In addition to abovementioned terms, warranty terms are included in each product and instruction manual.
  • Should brass and copper get rusty during outdoor use, warranty will not be provided.
  • Do not directly connect the lit sign to AC power supply.
  • All wiring and installation must follow the installation guide.
  • Wiring from lit signs might easily damage the letters, so please handle the wiring and installation carefully. Working temperature range of lit sign should be between -20°C and 60°C.
  • Please do not use the products under high temperature or humidity.
  • Output voltage of AC-DC power supply has been set to its appropriate and optimal voltage. So please do not touch the output voltage divider. Should malfunction be caused by changing the above setting, warranty will not be provided.
  • Please install the AC-DC power supply to the position easily accessible for maintenance. Please follow the local laws & rules and safety regulations during the installation or electrical maintenance.
  • The temperature of power supply facilities might get higher under normal operation, so please install the facilities to the well-ventilated position to avoid the high temperature and fire disaster. Installation should not be conducted under the sun and make sure keep the facilities from heat sources, like heater.
  • There is no spare part that user could repair by himself, so please do not disassemble the power supply by yourself as it might cause fire or personal injuries.
  • Warranty period varies from installation environment to another. For more information, please contact us.
  • DC power supply should be used under rated humidity. So please place a waterproof layer on it in case of outdoor use.
  • Should the switch power supply and accessories not be those provided by us, product malfunctions caused by it will not be warranted.
  • In order to well fulfill our maintenance obligations, should any defects be found, please return the products to us immediately.
  • Products from Mean Well Company are warranted by its quality warranty.
  • Clean water is only allowed for sign cleaning, any chemical cleaning agent is prohibited.

 

 

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